Indo EEZY

ACCOUNT OPENING MADE EASY!
Open an Account on your phone today!

  • Step 1
  • Download the Indo Zambia Bank App.
  • Step 2
  • Register as a new customer or existing customer.
  • Step 3
  • Submit details and wait whilst your account is being activated.’
  • Done!
  • Account Opened!
Sr.No.Product NameIndo EZZY
1.Target GroupIndividual Account holders
2.Account Opening
Requirement
i) Customer shall enter all details on mobile app/online
ii) Upload NRC
iii) Upload Passport Size Photo or take selfie
iv) Upload signature
3.Type of Account

Savings with light KYC

4.Rate of InterestNIL
5.Maintenance ChargesFree
6.Maximum BalanceK100,000/-
7.Minimum Balance
Requirment
K40/-
8.Minimum Balance
Charge
K25/-
9.Cheque BookNA
10.SMS AlertFree
11.Monthly
Statement
Free once per
month
12.Duplicate/Interim
Statement
K50/- per page
13.Transaction FeeFree
14.E-statementNA
15.Closure of accountFree
16.Cash Deposits (At any IZB Branch)Free
17.Cash Withdrawal Charges (at any IZB branch)
Note: Savings
account holders
who do not qualify
for Debit card such
as churches,
NGO’s, etc are
exempted from this
service charge.

i)K50/- within
ATM limit i.e.
K20,000.00

ii)Free above
ATM Limit

18.Issuance of Deposit BookK30/- per book
19.

IZB Visa Chip Debit Card – Charges 

i) Issuance charge
ii) Monthly  Fee
iii) Renewal of Card Charges
iv) Card Replacement / Uncollected card beyond 90 days
– Classic
– Gold
– Platinum
v) PIN Regeneration

IZB ATMs

i) Cash Withdrawals (in kwacha)
ii) Balance Enquiry
iii) Mini Statements

Other Bank’s VISA enabled ATMS in Zambia

i) Cash Withdrawal ( in kwacha)
ii) Balance Enquiry

 

Other Banks VISA enabled ATMs (abroad)

i) Cash Withdrawal

ii) Balance Enquiry

Visa Dispute Fee

 

 

Free
Free
Free

 

K100/- per card
N/A
N/A
Free

 

K8/-
Free
K3/-

 

K15/-
K 3/-

 

 

K35/-

K10/-

Free, however, if the matter goes for arbitration, appropriate fees shall apply on a cost recovery basis.

20.Return of chequesN/A
21.Stop Payment
Instructions
N/A
22.

Remittances (Kwacha)

  • (a) Banker’s cheque(b) Cancellation of Banker’s cheque

    (c) Issuance of duplicate Banker’s cheques in lieu of lost cheque

    (d) Cancelling of lost Banker’s cheque

    ii) Other remittances

    a) Within IZB branches

    b) RTGS – Manual

    c) RTGS – Electronic

    d) DDACC – Manual

    e) DDACC – Electronic

    iii) Transfer of funds on closure of account

K 100/- plus VAT

K 50/-

 

K 75/-

K 100/-

 

Free

K 55/- per transaction

K 40/- per transaction

K25/- per transaction

K10/- per transaction

K 50/- per transfer

23.Balance confirmation chargesK200/- per certificate
24.Authentication/Authorisation/Verification
of other documents
(only if closed within last 6 months)
K50/- per document for confirmation/ authorization
/verification of documents
25.

Standing Order Charges

 

i) Setting up charges
ii) Processing (internal) intra-bank
iii) Processing (external within Zambia) Inter-bank
iv) Amendment

K50/-
K20/- per transaction
K25/- per transaction
Free
26.Dormant AccountFree
27.Reactivation of Account (only if closed
within last 6 months)
Free
28.Photocopies at customer’s requestK 10/- per page
29.Request for retrieval of paid cheque, deposit slip, transfer request or any Bank record.K 200/- per instrument
30.Reference letterK50/- per letter
31.NAPSA Online PaymentFree

SECURE YOUR CHILDS FUTURE WITH OUR

SAVE PLUS ACCOUNT.

Exclusively designed savings account to inculcate savings habits in parents and guardians for their children. This savings account offers attractive interest rates and other benefits to realize your savings goals with other value added features such as IZB Visa Chip & Pin Debit Card, SMS Alert, Mobile and Internet Banking facility.

SECURE YOUR CHILDS FUTURE WITH OUR

PRIVILEGE SAVINGS ACCOUNT

This savings account comes with a cheque book facility I addition to other features such as SMS Alerts, Internet Banking and the IZB Visa Chip & Pin Debit Card and is an interest bearing savings account.

SECURE YOUR CHILDS FUTURE WITH OUR

CLASSIC SAVINGS ACCOUNT

Sign up for our standard level savings account with value added features of SMS alerts, Internet Banking with the IZBVisa Chip & Pin Debit Card facilities and is as an interest bearing savings account.

CONTACT CUSTOMER CARE

What can Indo Zambia Bank do to better serve your needs? Click the link Below for our Agents to serve you online.